We're here to help.
Questions about your order, sizing, or returns? Our Toronto team is here for you — we usually reply within 24 hours.
How can we help?
Send us a message or request an appointment
Prefer email? Write to us at customer@maisonsarava.ca — we usually reply within 24 hours.
Frequently asked questions
How long does shipping take?
We ship across Canada with free shipping on orders over $98. Most orders arrive within 3–7 business days.
What is your return policy?
We offer easy 30-day returns and exchanges on most items, online or in store. See our refund policy for full details.
Do you have a physical store?
Yes — visit us in Toronto. See our store page for the address, hours and personal shopping.
How can I reach your team?
Email customer@maisonsarava.ca or use the form above. We usually reply within 24 hours.