Shipping policy

Shipping Policy

Canada-Wide Shipping

We are pleased to offer free standard shipping across Canada on all orders over $150 CAD.

For orders under $150 CAD, shipping rates are calculated at checkout based on your location and selected delivery method.

Order Processing

Orders are processed within 1–2 business days (excluding weekends and holidays).

Once your order has shipped, you will receive a shipping confirmation email with tracking information.

Delivery Times

Estimated delivery times within Canada:

Standard Shipping: 2–6 business days

Express Shipping (if selected at checkout): 1–3 business days

Delivery times may vary depending on your location, carrier delays, or peak seasonal periods.

Shipping Carriers

We ship using trusted national carriers to ensure reliable and timely delivery across Canada.

Duties & Taxes

All prices are listed in CAD.
Applicable taxes are calculated at checkout based on your province or territory.
There are no additional duties on domestic Canadian orders.

Order Tracking

Once your order ships, you can track it using the link provided in your shipping confirmation email. Please allow up to 24 hours for tracking updates to appear.

Lost or Delayed Packages

If your order is delayed or has not arrived within the estimated timeframe, please contact us at customer@maisonsarava.ca, and our team will be happy to assist.